Privacy Policy
We are committed to protecting your privacy and handling your data with transparency.
Last updated: August 2026
Your Privacy Matters
CoinPilot does not sell your personal data. We collect only what is necessary to provide our service and protect it with industry-standard security measures.
1. Information We Collect
We collect information you provide directly to us when you subscribe to our service, including your name, email address, and payment information. We also collect information automatically when you use our services, such as your IP address, browser type, and usage data. We do not collect or store your cryptocurrency wallet addresses or private keys.
2. How We Use Your Information
We use the information we collect to: process your subscription and payments; deliver trading signals and updates to your Telegram account; send you service-related communications; respond to your support requests; improve and personalize our services; and comply with legal obligations. We do not sell your personal information to third parties.
3. Payment Information
All payment transactions are processed by our trusted third-party payment processors. We do not store your full credit card details on our servers. Payment processors are PCI-DSS compliant and use industry-standard encryption to protect your financial data. Please review the privacy policies of our payment processors for more information.
4. Telegram Data
When you join our Telegram channels, your Telegram username and user ID become visible to channel administrators. We use this information solely to manage channel access and deliver signals. We do not share your Telegram information with third parties. Please review Telegram's Privacy Policy for information on how Telegram handles your data.
5. Cookies & Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences. Disabling cookies may affect some functionality of our website.
6. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements. We may also disclose your information when required by law or to protect our rights.
7. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you cancel your subscription, we will retain your data for a reasonable period to comply with legal obligations and resolve disputes. You may request deletion of your data at any time.
9. Your Rights
Depending on your location, you may have the right to: access the personal information we hold about you; correct inaccurate data; request deletion of your data; object to or restrict processing of your data; and data portability. To exercise these rights, please contact us at support@coinpilot.in.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via our Telegram channel or email. Your continued use of our services after changes are posted constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at support@coinpilot.in or through our Telegram support channel. We will respond to your inquiry within 48 hours.