Refund Policy
We stand behind our service with a 7-day money-back guarantee for new subscribers.
Last updated: August 2026
7-Day Money-Back Guarantee
Not satisfied within your first 7 days? Contact us for a full refund — no questions asked.
How to Get a Refund
Contact Support
Email us at support@coinpilot.in or message us on Telegram within 7 days of purchase.
Provide Details
Share your registered email, purchase date, and reason for the refund request.
Review & Approval
Our team reviews your request within 24 hours and confirms eligibility.
Refund Processed
Approved refunds are returned to your original payment method within 3–10 business days.
1. Our Refund Commitment
At CoinPilot, we stand behind the quality of our signals and service. We offer a 7-day money-back guarantee for all new subscribers. If you are not satisfied with our service within the first 7 days of your initial subscription, you are entitled to a full refund — no questions asked.
2. Eligibility for Refund
To be eligible for a refund, you must: submit your refund request within 7 days of your initial subscription purchase; be a first-time subscriber (refunds do not apply to renewals or repeat purchases); and contact us via email or Telegram with your account details. Refunds are not available for partial billing periods or after the 7-day window has passed.
3. How to Request a Refund
To request a refund, please contact our support team at support@coinpilot.in or via our Telegram support channel. Include your registered email address, the date of purchase, and your reason for requesting a refund. Our team will review your request and process it within 3–5 business days.
4. Refund Processing
Approved refunds will be credited back to your original payment method. Processing times vary depending on your payment provider: credit/debit cards typically take 5–10 business days; PayPal refunds are usually processed within 3–5 business days; cryptocurrency refunds are processed within 1–3 business days at the exchange rate at the time of the original transaction.
5. Non-Refundable Situations
Refunds will not be issued in the following circumstances: requests made after the 7-day guarantee period; subscription renewals (monthly or annual); accounts found to have violated our Terms of Service; cases where signals were shared or redistributed without authorization; or if the refund request is the result of a chargeback dispute initiated without contacting us first.
6. Subscription Cancellation
You may cancel your subscription at any time through your account settings or by contacting support. Cancellation stops future billing but does not entitle you to a refund for the current billing period unless you are within the 7-day guarantee window. After cancellation, you will retain access to the VIP channel until the end of your paid period.
7. Chargebacks
We strongly encourage you to contact us before initiating a chargeback with your bank or payment provider. Chargebacks initiated without prior contact may result in immediate termination of your account and may affect your ability to subscribe in the future. We are committed to resolving all disputes fairly and promptly.
8. Changes to This Policy
CoinPilot reserves the right to modify this Refund Policy at any time. Changes will be communicated via our Telegram channel or email. The policy in effect at the time of your purchase will apply to your subscription. We encourage you to review this policy before subscribing.
9. Contact Us
If you have any questions about our refund policy or wish to submit a refund request, please contact us at support@coinpilot.in or through our Telegram support channel. We aim to respond to all refund inquiries within 24 hours.